EZFinance Pty Ltd (ACN: 140178383 - ACL: 392611) and it's authorized Advisors are fully qualified to give advice and assist with all/any consumer lending. EZFinance Pty Ltd is a member of AFCA
EZFinance Commercial Pty Ltd (ACN: 639833604) and it's authorized advisors are fully qualified to give advice and assist with all/any Commercial / Business lending. EZFinance Commercial Pty Ltd only advise and assist with "Non-Coded" finance (as described in the NCCP act 2009*) and are not a member of AFCA.
*National Consumer Credit Protection Act (NCCP)
Allan Pearson is a proud member (M-330095) of the (FBAA) Finance Brokers Association of Australia Limited.
Redcap Finance Brokers
1. In the First Instance - Please Contact RedCap Finance Brokers direct on 07 3102 4772 to discuss your matter, then...
2. If you feel the issue has not been resolved to your satisfaction within 5 business days, then please contact our Licensee's internal dispute resolution manager:
Attention: EZFinance Complaints Dept
Level 3, 169 Fullarton Road,
Dulwich SA 5065
Phone: 1300 727 909
NCCP Act CODED LOANS ONLY*
We aim to reach a satisfactory outcome for any complaints.
If you are still unsatisfied after dealing with EZFinance's Internal Dispute Resolution Process and their decision, you can then contact the Australian Financial Complaints Authority (AFCA) using the details below:
Please Note: - There is NO applicable AFCA membership held by us in relation to NCCP Act: NON-CODED Loans: i.e. commercial credit products and/or unregulated loans.