Best Interests Duty (BID)

Our accredited credit and finance advisors work hard to ensure that when providing you with credit assistance that your best interests are their highest priority.

Our accredited credit and finance advisors aim to help you feel empowered and engaged throughout the process of obtaining a loan by educating you, where required, to ensure you are equipped to make an informed decision about the finance you seek.

Rest assured that our accredited credit and finance advisors are obligated to work in your best interests at all times. To ensure you achieve the best possible outcome when engaging with us to obtain the most suitable credit for your unique situation, with consideration to your requirements objectives, preferences and priorities.

Your best interests are our priority.

As part of our best interests duty obligations to you all our accredited credit and finance advisors;

  • Will always prioritise your interest above others and will work closely with you to ensure you achieve the most suitable loan.
  • Access a wide panel of lenders with a diverse range of highly competitive and cost-effective credit products.
  • Will compare suitable products and inform you of the most cost-effective loan for your situation and assist you with making an informed decision.

There’s no one-size-fits-all approach.

We understand each individual situation is unique, which is why our accredited credit and finance advisors consider a comprehensive set of factors and information when determining the most cost-effective loan for your unique financial situation.

Together with our responsible lending obligations, our network of dedicated and experienced lending managers will only recommend a loan where we believe there is a benefit to you. 

We comply with guidelines set out by the National Consumer Credit Protection Act. (NCCP). All our accredited credit and finance advisors are required to follow ethical and professional practices and receive regular product and compliance training as part of industry requirements.

To engage with a qualified and experienced lending advisor who works in your best interests, contact us today.

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